Far North Queensland’s carpool

Share the drive. Split the fuel.

RideAlong connects people already heading the same way — up the range to Kuranda, along the coast to Port Douglas, out to the airport.

Captain Cook Highway, north of Cairns
Why we exist

Thousands of empty seats drive past every day.

Far North Queensland is big, and public transport is thin. If you don’t have a car — or your car’s in the shop, or you’re flying out at 6am — getting from Cairns to Kuranda, the Tablelands or Port Douglas is hard and expensive.

Meanwhile, most cars on the range and the coast road carry one person. RideAlong exists to join those two things up: people already driving somewhere, and people who need to get there. The driver gets help with fuel. The rider gets a fair-priced seat. The road gets one less car.

We’re local, we’re built for the roads up here, and we hold ourselves to a simple standard: every trip should feel as safe and as straightforward as getting a lift from a friend.

1

person in most cars on the road — the seats beside them are going spare.

$1/km

the most a seat can cost. Prices share the running costs of a trip — they’re not a fare.

100%

of drivers verified before they can offer a seat.

How it works

Three taps from a spare seat to a shared trip.

Drivers post the trips they’re already making. Riders find one going their way and request a seat. Everyone splits the cost.

1

Find a ride

Search where you’re going and pick a day. See the route on a map, the driver, the seats left and the price per seat before you commit.

2

Request a seat

Pay securely in the app or pay the driver directly. The driver accepts, you agree a pickup point, and you can message each other in the app.

3

Ride and review

Travel together, then both confirm the trip and leave a review. Reviews build trust for the next person who rides.

Where people are heading

Built for the roads up here.

RideAlong knows the Kuranda and Gillies ranges climb, that the coast road has roadworks, and that the airport run starts early. Drive times allow for it.

Cairns → KurandaUp the range, roadworks allowed for
40 min
Cairns → Port DouglasThe coast road past Ellis Beach
1 h 05
Cairns → AthertonGillies or Kuranda range to the Tablelands
1 h 15
Cairns City → AirportEarly flights, late arrivals
10 min
Cairns → Mission BeachSouth down the Bruce Highway
1 h 50
Smithfield → Cairns CBDThe weekday commute
20 min

Typical drive times for illustration. Live trip times in the app use traffic at departure and current roadworks.

Ride alerts

Leaving in an hour? Someone’s waiting for that seat.

Plans in FNQ change fast. RideAlong is built for the last-minute trip.

  • Riders save their routesCairns ⇄ Kuranda, Smithfield ⇄ the CBD, the airport run — or post a “looking for a ride” request for a custom trip.
  • Drivers post, riders get pingedThe moment a driver posts a matching ride, riders who saved that route — or asked for a trip starting and ending nearby — get a push notification. Even if it leaves in 30 minutes.
  • Seats fill before you leaveNo refreshing a group feed and hoping someone sees your post. The right people hear about your trip instantly.
RideAlongnow
New ride on your route

Cairns City → Kuranda, Tue 4:45 pm. Tap to grab a seat.

RideAlong2m ago
Seat request accepted

You’re riding with Sam. Message them to confirm the pickup point.

Example notifications.

Safety

Know who you’re riding with.

Safety isn’t a feature we added at the end. It’s checked before the trip, built into the trip, and followed up after it.

Verified identity

Drivers upload government ID before they can offer rides. A real person reviews every document — usually within 10 minutes to 24 hours.

Verified vehicles

Vehicle details are checked too, so the car that turns up is the car you booked.

Women-only rides

An optional women-only preference, open only to members whose eligibility is confirmed from government documents — not a profile photo.

Private by default

Message in the app. Your phone number and home address are never shown to other users.

Live location sharing

Send someone you trust a live map link for the trip. It ends when you stop it, or after 4 hours.

Trip tracking

Turn on GPS tracking for the journey; it keeps going with the screen off and stays on your phone.

Two-way reviews

Riders and drivers review each other after every trip. Reputation follows people from ride to ride.

Reports reviewed by staff

Report anything — before, during or after a trip. Staff investigate and can warn, suspend or permanently remove accounts.

Money held until it’s done

In-app payments are held until both travellers confirm the trip. Declined or no-show bookings are refunded automatically.

In an emergency, call 000.

RideAlong is not an emergency service. The app’s Safety screen has a one-tap button that opens your phone’s dialler.

Why not just a Facebook group?

Because “PM me” isn’t a safety plan.

Community ride groups got a lot of people where they needed to go. But they were never built for it — and anyone who’s used one knows the problems.

Facebook groupsRideAlong
Who’s driving?Anyone with a profile — real or not.Identity and vehicle checked by a person before a driver can offer a seat.
PayingCash, bank transfers to strangers, “deposit to hold your seat” scams.Pay securely in the app. Money is held until both of you confirm the trip.
PriceWhatever someone asks.Capped at $1/km per seat. Shown in full before you book.
Finding a tripScrolling a feed, posts buried in hours.Search by where you’re going and the day. See every match on a map.
Last-minute tripsHope someone sees your post in time.Instant alerts to riders on your route.
ReputationNone. A no-show just changes their name.Two-way reviews after every trip; repeat no-shows can be removed.
If something goes wrongMessage an admin and hope.Report in the app; staff review it, refunds are built in, and live location and 000 are one tap away.
Your detailsYour profile, friends and phone number on show.Chat in the app. Your phone number and address stay private.
Prices & fees

Fair by design. No surprises.

Seat prices are a contribution towards the trip, not a fare. Every amount is shown in full, in Australian dollars, before you confirm.

$1/kmPrice cap per seat

Drivers can’t list a seat above $1 per kilometre of the trip.

$5.50Booking fee, pay direct

When you pay the driver directly, RideAlong charges a flat booking fee.

10%Service fee, pay in app

Paid securely in the app? The driver keeps 90% of the seat and extras total.

$10Extras cap

Luggage, pets, surfboards and child seats are capped at $10 each.

The pay-direct booking fee is refunded automatically if the driver declines or doesn’t accept by pickup time. Full details are in the Terms of Service.

For drivers

Driving anyway? Fill the empty seats.

Post your trip once — or set up a weekly commute — and let riders going your way chip in for fuel.

  • You set the seat priceUp to the $1/km cap. RideAlong suggests a fair split from real fuel prices.
  • Payments held safelyIn-app payments are released once you and your rider confirm the trip and review each other.
  • Withdraw to your bankA $3.00 standard withdrawal, or instant to an eligible debit card for 5% + $3.00.
  • Payouts by StripeA one-time Stripe check of your identity and bank details, as the law requires.
Example · available to withdraw
$46.80
Cairns → Kuranda, 2 seats$21.60
Kuranda → Cairns, 2 seats$21.60
Luggage extra$3.60

Illustration only. Amounts shown after RideAlong’s 10% in-app service fee.

Your car, your cover

Carpooling — not a taxi, not a side hustle.

RideAlong is designed as cost-sharing. You post a trip you’re already making, and riders chip in towards fuel and running costs — capped at $1 per kilometre per seat, so it covers costs rather than paying you a wage. That’s what makes it carpooling rather than rideshare: you’re never driving people somewhere you weren’t already going.

Every registered car in Queensland carries compulsory third party (CTP) insurance, which covers people injured in a crash — including your passengers. Your own comprehensive policy stays with you as usual.

Before your first trip, check your policy. Most comprehensive policies exclude carrying passengers “for hire or reward”, and insurers word this differently — so confirm with your insurer that cost-shared carpooling is covered. RideAlong doesn’t provide insurance; drivers are responsible for holding a valid licence and keeping their car registered, roadworthy and lawfully insured. See our Terms.

The RideAlong logo: a coral sun over a white mountain range and teal waves
Reef & Range

Made for the place between the reef and the range.

Our logo is the view from the Captain Cook Highway: the sun coming up over the ranges, the Coral Sea underneath. It’s where RideAlong started — and every trip on the app runs somewhere between the two.

Questions

Good to know.

Is RideAlong a taxi or rideshare service?

No. RideAlong connects people already making a trip with people heading the same way. Drivers set a seat contribution that covers part of the cost of the journey; it isn’t a fare, and RideAlong doesn’t employ drivers.

How is the seat price worked out?

Drivers set their own seat contribution, capped at $1 per kilometre per seat — RideAlong won’t publish a ride priced above the cap. Optional extras such as luggage, pets, surfboards and child seats are capped at $10 each. Everything is in Australian dollars and shown in full before you confirm.

When does the driver get paid?

Secure in-app payments are held until both travellers confirm the trip is complete and both leave a review. The driver’s share then becomes an available balance they can withdraw to their bank account.

What if my plans change?

You can cancel an in-app booking yourself for a full refund up to 2 hours before pickup. A booking the driver declines or cancels, or doesn’t accept by the pickup time, is refunded automatically. Refunds for cancellations you make are processed within 3–5 business days.

How are drivers checked?

Drivers verify their identity and vehicle before offering rides. Documents are reviewed manually, usually within 10 minutes to 24 hours, and are only accessible to authorised reviewers.

Do I need special insurance to drive?

RideAlong is cost-sharing carpooling, not a commercial service, and seat prices are capped to cover running costs. Your car’s Queensland CTP covers injury to passengers. Comprehensive policies vary on carrying passengers who contribute to costs, so check with your insurer before your first trip. RideAlong doesn’t provide insurance.

How do last-minute ride alerts work?

Save a route you travel, or post a “looking for a ride” request. When a driver posts a matching trip, you get a push notification straight away — even if it leaves within the hour.

Do I have to share my location?

No. Location is optional — you can type addresses instead. Trip tracking and live location sharing only start when you turn them on, and a live location link expires after 4 hours.

Heading somewhere? Take someone along.

Free to download on iPhone and Android.